Safli Privacy Policy
Effective Date: 31 January 2026
1. Introduction
Safli (âCompanyâ, âweâ, âusâ, or âourâ) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information in connection with our website, mobile applications, NFC-enabled Safli cards, and related services (collectively, the âPlatformâ).
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of information:
Account and Contact Information
Name, email address, contact details, and other information you provide when creating an account, registering a Safli card, or communicating with us.
Safli Card Information
Information you voluntarily choose to associate with a Safli card. This may include safety or emergency-related information such as emergency contact details. Information linked to a Safli card may be accessed via a unique NFC-enabled URL associated with the physical card.
Sensitive Information (Optional)
You may choose to provide limited health-related or safety information, such as allergies or medical notes. Providing this information is entirely optional. By submitting such information, you consent to its collection, storage, and controlled display in accordance with this Privacy Policy.
Usage and Technical Data
Information about how you interact with the Platform, including IP address, device type, browser type, access times, and pages viewed.
Cookies and Tracking Technologies
We use cookies and similar technologies to support Platform functionality and improve user experience. Further details are provided in Section 4.
3. How We Use Your Information
We use personal information to:
Provide and maintain the Platform and Safli services
Register and manage Safli cards
Enable access to information linked to a Safli card via NFC interaction, in accordance with user instructions and consent
Provide customer support and respond to enquiries
Improve, monitor, and analyse Platform performance
Communicate important service updates
Send marketing or promotional communications where permitted
Detect, prevent, and address technical or security issues
Comply with legal and regulatory obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on the Platform and store certain information. Cookies are small data files that may include an anonymous unique identifier. You can instruct your browser to refuse cookies or indicate when a cookie is being sent. Some parts of the Platform may not function properly without cookies.
5. Sharing Your Information
We may share personal information with:
Service Providers
Third-party providers who assist us in operating, analysing, or supporting the Platform.
Affiliates
Where applicable, subject to confidentiality and privacy obligations consistent with this Privacy Policy.
Business Transfers
In connection with a merger, sale of assets, financing, or acquisition of all or part of our business.
Legal Requirements
Where required by law or in response to lawful requests by public authorities.
Public Access via Safli Card
Information linked to a Safli card may be accessible to anyone who physically possesses and taps the card using an NFC-enabled device. Safli does not control or monitor who accesses this information once the card is used. Users are responsible for determining what information is made available through their Safli card.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Users acknowledge that information made accessible via an NFC-enabled Safli card is intentionally designed to be viewable in assistance or emergency situations and should be limited to information they are comfortable disclosing in such circumstances.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Retention of Data
We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Users may update or disable Safli card information at any time.
8. Your Privacy Rights
You may have the right to:
Access the personal information we hold about you
Request correction of inaccurate or outdated information
Request deletion of personal information, subject to legal requirements
Object to certain processing activities
Withdraw consent where processing is based on consent
9. Exercising Your Rights
To exercise your privacy rights, contact us using the details in Section 14. We may need to verify your identity before responding to a request.
10. Childrenâs Privacy
Safli cards may be used for children under the supervision of a parent or legal guardian. Where personal information relates to a child, that information must be provided and managed by a parent or legal guardian who consents to its collection, storage, and display for safety and emergency assistance purposes.
Safli does not knowingly collect personal information relating to children without appropriate parental or guardian consent. If you believe such information has been provided without consent, please contact us so we can take appropriate action.
11. Email Communications
If you provide us with your email address, it may be used to send you information relating to Safli products and services. You may unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.
Email communication over the internet is not completely secure and is provided at your own risk.
12. Publicly Accessible Information
Information linked to a Safli card may be accessible via a unique public URL when the card is tapped using an NFC-enabled device. Access does not require login credentials and is intended to allow others to assist the card holder in safety or emergency situations.
Users control what information is displayed and may update or disable access at any time. Safli does not index or promote NFC-linked pages and takes reasonable steps to prevent unintended public discovery.
13. Not a Medical or Emergency Service
Safli does not provide medical advice, diagnosis, treatment, or emergency response services. Information displayed via a Safli card is provided solely at the direction of the user and is intended as a supplementary aid only. Safli does not guarantee that information will be accessed, relied upon, or acted upon in any situation.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted on this page, and the effective date will be updated accordingly. You are encouraged to review this Privacy Policy periodically.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us at:
Safli
[Address]
[Email Address]
[Phone Number]
For more detailed information, please visit our Privacy Policy.